Fast Foward

Philip C. DuBois; Director of Person Centered Care

Philip C. DuBois,MS, CNHA, FACHCA, has been a nursing home administrator in Maine since 2000.  He is President of the Maine Chapter of the American College of Health Care Administrators, and he is a member of the 2008 class of the American Health Care Association’s “Future Leaders in Long Term Care.”  He has successfully led two facilities through four OSHA SHARP inspections (Safety and Health Achievement Recognition Program), recognizing his facilities with exemplary workplace safety programs.  This year, his facility will receive AHCA’s Step 1 Quality Award.  In 2005, Provider Magazine recognized his facility as the Best Long Term Care Team in America.  He is also a licensed minister involved in foster/adoptive ministry.

In 2007, Phil was involved in a car accident in which his wife, uncle, and cousin died, and four other family members, including himself, were seriously injured.  As a result, he spent 2 ½ months as a resident of his own nursing facility; his teenage son was his roommate for part of this time.  He has used this life-changing experience to speak to long-term care professionals nationally regarding lessons he learned, the perspective he gained, and the impact this experience made on his administrative style.

Elizabeth Hyland; Director of Healing Solutions

Compassionate, engaging, authentic—Chaplain Elizabeth Hyland is a strong advocate for patients and caregivers and a champion for healthcare professionals. Drawing on thirteen years of experience in hospitals and hospice she offers a practical approach to integrating spirituality and health care.  Her wisdom and passion for spiritual care shine through in patient care, staff interactions, consultations and seminars.  She is an enthusiastic speaker whose heartfelt stories resonate with audiences and leave them feeling renewed personally and professionally. She encourages staff to recapture their passion for healthcare and believes if they will step out in courage they will discover that everyday they have the opportunity to make a difference in someone’s life.

Elizabeth is Board Certified by the Association of Professional Chaplains, an ordained Presbyterian (USA) minister, a Certified Compassion Fatigue Educator, and past president of the North Carolina Chaplains’ Association. She teaches seminars on spirituality in healthcare, and wellbeing for healthcare professionals.

Kathy Bradway; Director of Design

Kathy Bradway has been designing with her signature style of colorful creative elements for two decades. Her original experience in the design field was in the residential field and her use of lively colors set the pace with projects long before the use of color was popular. Just as color was making its way into the residential design world Kathy undertook her first health care project, “a Hospice.” There she found a new cause and since then has been bringing life and inspiration to health care projects such as senior living, hospice and hospitals.

Just as a rainy day can make you feel blue, your surroundings have a direct influence on your sense of well-being. Kathy helps healthcare clients see the possibilities, surprises them when they find out it costs no more to instill inspiration in design by incorporating colors that work together. Kathy believes that a well thought out plan for complementing colorization and added creativity can lift the spirits of patients, families, caregivers, and administration alike. She believes interiors should encourage smiles, and a smile can go a long way in the healing process. It’s not just new design it’s about new direction.  Want proof.  Go here.

Robin Hammond; Marketing Director

Robin Hammond has been providing marketing for Fast Forward since 2007. Robin previously worked at Information Resources, Inc. analyzing syndicated data to identify sales and marketing opportunities and measuring sales results for several major manufacturers. She also provided computer software instruction, and trained sales and marketing professionals to analyze their business using scanner data. Prior to her work at IRI, Robin coordinated the professional marketing programs for several brands at a healthcare advertising agency in New Jersey . She attended Purdue University and received her Bachelor’s of Science degree in Marketing from Fairleigh Dickinson University in Madison , New Jersey . In her spare time, she is currently active in her community with youth sports with her two boys and husband.

Sue Jamison; UK Based Healthcare Consultant

Sue Jamison is our UK based Healthcare Consultant. Sue has a track record of initiating and implementing strategic development, and exploiting profitable business opportunities between commercial organisations and their target healthcare market.

Working with both the private and public healthcare sector, Sue is able to offer a practical and flexible approach to best meet the client’s needs for all aspects of strategic planning, business development, identification of partner and acquisition targets and market entry management including reimbursement.

Sue’s experience includes various positions over a period of 10 years with Baxter Healthcare and as International Sales and Marketing Director for Smiths Medical.  Sue then joined Gyrus, a UK based start-up healthcare company, as their Sales and Marketing Director. Gyrus was subsequently listed on the London Stock Exchange.

Sue have been a Healthcare Consultant since 2000, working with international organisations looking for opportunities to enter or expand their business in the UK, EU, Indian and Middle East healthcare markets. Since then Sue has worked with a numerous organisations from major multinational companies to start ups across the healthcare service provision, medical device and diagnostic sectors.

Sue is also a Non-Executive Director at Weston Area Health Trust, a NHS acute hospital and a member of the UK Trade and Industry Healthcare Advisory Board and India Strategy Group.

Vivek Shukla

Vivek Shukla is a leading healthcare marketing professional in India. He completed his MBA from Lal Bahadur Shastri Institute of Management, New Delhi in 1998. For the past 10 years he has created strategic advantages for over 24 hospitals across India and abroad. He has also trained hundreds of healthcare professionals through his workshops, seminars and talks in India, Singapore, Malaysia, Taiwan, Thailand and UAE.

M. Bridget Duffy, M.D.; Strategic Advisor

M. Bridget Duffy, attended medical school at the University of Minnesota, and completed her residency in Internal Medicine at Abbott Northwestern Hospital in Minneapolis, Minnesota. There she created and was Medical Director for one of the first “Hospitalist” services in the country. Dr. Duffy’s passion for patient-centered initiatives is inherent in her personal and professional goals. These core values led to her role as the first Chief Experience Officer at the Cleveland Clinic. In this role, Dr. Duffy advanced the Cleveland Clinic’s Patient First Initiative by creating a culture that addressed the emotional and physical experience for the patient, restored empathy as a core value, and recognized and rewarded employees for the key role they play in delivering on the patient experience.

Prior to this, Dr. Duffy served as Medical Director of St. Jude and Medtronic. Dr. Duffy also serves in a volunteer capacity for several international healthcare initiatives. She has collaborated with Children’s Heartlink and other non-profit organizations to develop the healthcare infrastructure in India to better serve the health needs of the poor.