M. Bridget Duffy, M.D.; Strategic Advisor

M. Bridget Duffy, attended medical school at the University of Minnesota, and completed her residency in Internal Medicine at Abbott Northwestern Hospital in Minneapolis, Minnesota. There she created and was Medical Director for one of the first “Hospitalist” services in the country. Dr. Duffy’s passion for patient-centered initiatives is inherent in her personal and professional goals. These core values led to her role as the first Chief Experience Officer at the Cleveland Clinic. In this role, Dr. Duffy advanced the Cleveland Clinic’s Patient First Initiative by creating a culture that addressed the emotional and physical experience for the patient, restored empathy as a core value, and recognized and rewarded employees for the key role they play in delivering on the patient experience.

Prior to this, Dr. Duffy served as Medical Director of St. Jude and Medtronic. Dr. Duffy also serves in a volunteer capacity for several international healthcare initiatives. She has collaborated with Children’s Heartlink and other non-profit organizations to develop the healthcare infrastructure in India to better serve the health needs of the poor.