Thanks for subscribing to the newsletter. You may be interested in two blog posts we wrote for Hospital Impact.
They were two of the top three blogs on Hospital Impact in 2011.
Thanks again.
Hospitals put patients first with Chief Experience Officers
Quality Defined By Patient Experience
Also, see our systemic approach to patient experience at:
Transformation Before Training
Thanks again and if you ever want to get in contact don’t hesitate to email me.
P.S. look for an email from us in two weeks with a special gift.