Rekindle the passion.
Change the patient/resident experience.
Tell your story.

Proud that We Authored Two of the Top Three Blogs of the Year on Hospital Impact

Six Ways to Provide Better Patient Experience, Fierce Health, October 25, 2011

Media Post Net Cites Hospital Impact Article

Recorded Webinar – CXO, WOW, & WOM: A Powerful Approach to Patient Experience Management Tied to the Bottom Line

WS Radio Interview with Anthony Cirillo, August 19, 2011: Segment One, Two, Three, Four

HI Impact Blog Mentioned at Cardiovascular Marketing Site

Cirillo Cited in Ann Arbor, MI Article on Long-Term Accountable Care

Cleverley and Associates Cites Hospital Impact Blog

Carolina Business Review, August 2010

BNet CBS Interactive Channel Cites Hospital Impact Blog on Medical Tourism

Coleman Law Cites Who Moved My Dentures?

Business Journal of the Triad Cites Cirillo

Vericom Cites Newsletter Article

Marketing to SWELS: Seniors with Energetic Lifestyles

Cirillo on Charlotte Today, June 21, 2010. Find it here and here.

Cirillo Named One of Charlotte’s Top 50 Entrepreneurs

4M Cites Hospital Impact Blog on Healthcare Ratings

E-Health Innovation Cites Hospital Impact Blog

Vericom Cites Hospital Impact Blog

Carolina Business Review, August 2009

Health Informatics Society  of Australia Cites “Jobs” Blog

BNet Industries Cites “Jobs’ Blog

Actively Fused Cites Health Leaders Article

Milwaukee Business Journal Cites Charlotte Business Journal Article

Wisconsin Nonprofits Cites Marketing Professors Article on Building Trust

Julie Rosen, Executive Director, The Kenneth B. Schwartz Center cites Hospital Impact blog on Patient Centered Care

Accessible Hoshin Kanri Cites Hospital Impact Blog on Leadership

Nonprofit Online News Cites Marketing Professors Trust Article

MedWorm Cites Hospital Impact Blog

Charlotte Observer Feature, December 9, 2009

Age Wise Living Radio Program Appearance, July 2009

Business Journal of the Triad, August 7, 2009

Cited in Long Term Care Survey Alert

Business Journal of the Triad May 22, 2009

Business Journal of the Triad

Marketing Association of Australia and New Zealand Republishes Marketing
Professors Article

Health Leaders Marketing Survey Quotes Fast Forward

Advance in Long-Term Care Management Cites Fast Forward in article on the resident experience.

Mississippi Hospital Association cites Marketing Professors article

Marketing Professors article cited on Calvinwarr Blog

Blog featured in Disruptive Women in Healthcare

Advertising in Nonprofit Health Care Organizations –
Panel discussion featured in the Alliance for the Advancement of Non-Profit
Healthcare

Same article above as featured in the Journal Inquiry and find it here too.

Get ‘Em Talking: How to Leverage Word-of-Mouth Marketing

Baltimore, Austin, Minneapolis Business Journals, others pick up Charlotte Business
Journal article on the Chief Experience Officer

Inner Circle Cites Marketing Profs article

ACHE Webinar on Marketing Audits

Healthcare Executive Magazine article on the Chief Experience Officer

Consumer Driven Healthcare Magazine, pgs. 1-4.

Business Journal of Buffalo Story on Kalieda Health

Ohio Health Care Association Webinar on Turning Customers into Crusaders

Carolina Business Review, January 2008

Blog on elder issues praised (scroll to bottom)

Dutch web site cites Health Leaders article

Goliath Business Knowledge on Demand Cites Transparency Article

MA Business Journal Picks Up Charlotte BJ Article

Richard Reece Quotes FF in Health Care E Book

Mississippi Hospital Association Picks Up HL Article – Hospitals Can’t
Advertise As They Please

Red Orbit Picks Up Milwaukee Journal Sentinel Article on Wellness

Milwaukee Journal Sentinel Quotes FF on medical practice acquisition

Milwaukee Journal Sentinel Quotes FF Regarding Wellness Plans

Health Leaders publishes comments to recent article.

Mississippi Hospital Association PR and Marketing Society Cites HL Audio
Interview by Rick Johnson with Fast Forward’s Cirillo

Transparency-It’s About the Customers, Health Leaders, September ’07 uses
Fast Forward for expert opinion.

South Carolina Financial Management Association reprints HL Retail Clinic
Article, page 11

Health Leaders Audio Interview, September 2007

Health Leaders Cites Our Response to Article on Quality Ratings

Baird Consulting Cites Retail Clinic Article

Mississippi Hospital Association cites Health Leaders audio interview with Rick
Johnson in August, 07

Illinois Academy of Family Physicians reprints, HL article on retail clinics,
page 13.

Physician Leaders Cites Our Call for Hospitals to Enter Retail Clinic Space, see
Baltimore / Target story.

Health Leaders Audio Interview, August 2007

All Nurses.com Cites Retail Clinic article

The Entrepreneurial M.D. cites Retail Clinic article

Coping with Caregiving Internet Program with Jacqueline Marcell, 7/14/07

Missouri News-Leader Cites Fast Forward in nursing home article.

Iowa Hospital Association Reprints Health Leaders Chief Experience Officer
Article

Health Futures Digest of the Detroit Medical Center cites HL article

Fierce Healthcare Cites Chief Experience Officer Article

ACHE e-news Cites Chief Experience Officer Article

Triad Business Journal Article on Physician Practice Marketing

Fast Forward only consultancy cited in Medicine on the Net,  Health Leaders
Magazine article about relevant web healthcare content, April 2007

Triad Business Journal article on Forsyth Hospital Conference Center

Assisted Living Management Report, quoted in marketing article, April 2007

Health Leaders Magazine March ’07 cover story looks at the prominent
issues we consult and write about. We are quoted.

Business Journal of the Triad quotes us regarding stroke centers.

Leading industry publications cites five predictions for ’07,
citing Health Leaders article on NY Hospital closures.

The Advocate, Baton Rouge, LA article “Woman’s, OLOL active in
Web marketing” uses FF as source.

Fixed-Price Packages Could Create Marketing Edge, Healthcare Financial
Management Association, November 2006 Consumer Directed Health Care
Newsletter, Q&A with Cirillo on page 10

Hospital Marketing Journal Cites HL Article on Rural Hospitals
and the Internet

Joint Effort New York Cites HL Rural Article

Health Leaders InterStudy Article on Medicare Advantage Programs

Western Montana In-Business Monthly – Graying of Montana

Charlotte Observer, September 17, 2006

Hospital Marketing Journal Cites Health Leader Article on
CEO Turnover

Mississippi Hospital Association Cites Health Leader Article
on CEO Turnover

High Beam Research Features HL Before and After Hospitalization and
CEO Turnover Articles

Charlotte Observer Features Book Who Moved My Dentures?

San Diego Union-Tribune Cites Cleveland Plain Dealer Article

Medical Blog Network Cites Transparency Article

Dutch Blog Cites HL Article

Health Business Blog Cites HL Price Transparency Article

HSAs: A new paradigm in payment and collections; Urology
Times, June 1, 2006

Dallas Medical Journal reprints Charlotte Business Journal article on consumer driven health.

Louisiana State Medical Society Cites AMNews article.

HSA collection strategies: Learning how to ask for payment -AMNews staff, May 15, 2006.

Baptist Healthcare Leadership Institute Cites Health
Leaders Article Before and After Hospitalization

Nebraska Hospital Association Cites Health Leaders “Wal-
Mart” article.

CBS-WBTV, Charlotte, January 2006 – FF’s Cirillo Used as Expert in Nursing Home Death

Fox Charlotte, January 2006 – FF’s Cirillo Used as Expert in Nursing Home Death

American Society for Health Risk Management Cites Health
Leaders article on Before and After Hospitalization

Marketplace.MD Blog Picks Up Charlotte Business Journal
Story

Competition between hospitals starting to heat up – Business
Journal of the Triad, North Carolina

Richard L. Reece, MD, Editor-in-Chief, Physician Practice
Options Cites Consumer Driven Article in Speech to Colorado
Hospital and Health Association

to-do-MBA Cites Marketing Professors Article

Learn Out Loud Runs Medical Practice Mgt Podcast

Las Vegas Tribune Cites Plain Dealer Article

IHealthBeat Picks Up Internet Marketing Story from AP

Vericom HealthLink Cites Market the Mission and
Consumer Driven Healthcare Articles

QHR News Picks Up Health Leaders Article

Taking Your Story National, Health Leaders, 11/05

Advisory Board Finance Watch, November 23, 2005

Cleveland Plain Dealer (picked up by AP, USA TODAY and
Health Leaders)

The Journal of Medical Practice Management Podcast

Intl Assoc of Business Communicators Feature

Med-Track Cites Hospital Advertising Article

Vaccination News Cites HL Article

Ziegler Capital Markets Cites Marketing the Mission Article

Small Business Spot Cites Marketing Professors Article

Catalyst Enterprises Cites HL Article

Better Management Cites CDHC Article

Health Leaders – Above the Clutter: July ’05

Link to coverage regarding our work with seniors.

Information Week reports on Unisys University.

Healthcare Marketing Report – crisis communication.

Hospital Association of Pennsylvania cites crisis plan as a
resource.

Profiles in Healthcare Marketing – News Hound Program.

Profiles in Healthcare Marketing – Bicycle Safety Day.