Transforming Patient Experience & Marketing
for Hospitals and Aging Services Providers

Thank you for speaking at the Arizona ALFA 2010 Annual Spring Conference and Trade Show. Your presentation “Turning Customers into Crusaders” was well received by the audience. The information provided in your speech and the additional reference materials were both timely and much needed. We hope that you enjoyed meeting with the providers of assisted living and senior housing in Arizona.

Crystal Keenan
Deputy Director
Arizona ALFA

Here are comments from attendees at the Arizona Assisted Living Federation Meeting.

“Very energetic speaker, good information to take home, think about and possibly implement.”

“Very motivating. Learned some valuable info.”

“Great ideas on word of mouth; a refresher.”

“Great way to get participants to engage in discussion.”

“He made it fun and interactive.”

“Great advice. Glad I attended.”

“Tony Cirillo did a great job.”

“Good, interactive presentation.”

“Good energy, good participation.”